Delivery & Return

Your orders are generally assembled, prepared, and shipped within 5 days from Martinique.

Delivery is available in many countries.

Metropolitan France

• Tracked Letter - La Poste (home delivery): 3 to 5 business days – €6.50

 

Martinique / Guadeloupe / Saint-Martin / Saint-Barth

• Tracked Letter - La Poste (home delivery): 1 to 3 business days – €6.50

 

Reunion Island / French Polynesia

• Tracked Letter - La Poste (home delivery): 7 to 10 business days – €13.60

Belgium / Spain / Portugal

• Tracked Letter - (home delivery): 7 to 10 business days – €13.60

 

United States (USA)

• Colissimo - La Poste: 10 to 15 business days – €13.60

Once your order has been shipped, you will receive a tracking number by email to track your package.

Delivery times may vary depending on destinations and carriers. As these are beyond our control, we cannot be held responsible for any delays.

It sometimes happens that La Poste indicates a package as “delivered” when it is delivered the next day or the next business day.

Any potential customs fees are the responsibility of the customer. For any questions, please consult your local customs service.

We decline all responsibility in case of loss or theft after delivery confirmation. In case of a problem, please contact the carrier directly to open a claim.

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RETURNS & EXCHANGES

Would you like to return an item or make an exchange? Please contact us by email at contact@bikinibottom.fr within 14 days of receiving your order. Remember to include your order number and the email address used for the purchase.

Conditions for acceptance:

• The request must be made within 14 days of receipt.

• Items must be returned in their original condition, with packaging, tags, and hygiene protectors unaltered.

• Products must not have been worn, washed, or altered.

Exchanges are possible only if the requested size is in stock. If not, a refund will be issued.

Return costs, as well as any customs fees, are the responsibility of the customer.

Original shipping fees are non-refundable.

We recommend using a tracked shipment to ensure the proper receipt of your return.

Any return that does not comply with these conditions will be refused, and the brand cannot be held responsible.

Returns and exchanges are not accepted for promotional, sale, or discounted items.